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Publication Alert – Prospects And Challenges of Digital ID in Somalia

Advances in technology and improvements in connectivity have given governments new capabilities, such as digitizing records, capturing biometrics, and automating processes. These improvements have enabled new concepts such as digital identity that allow human data to be converted into a machine-readable format. While digital identity systems are gaining prominence to respond to global identity challenges, their implementation has faced hurdles and led to failed outcomes. This article outlines the prospects and challenges of digital identification…

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Dadaab Refugee Camps need a booster shot

Last weekend, I got the chance to visit the Dadaab refugee camps where I lived as a refugee and worked for non-governmental organizations for many years. My 17-year stay in the camps before securing a scholarship to study in Canada in 2009 has not been easy. At that time, and even today, the refugees living in the camps faced several challenges from food shortages to lack of opportunities for work or further education. The camps,…

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Imagining future of work in post-covid19 world

No doubt Covid19 virus has changed the way we work and live. The dire situation brought to life the power of technology and forced organizations to deploy remote working infrastructure and processes to enable staff to work from home. Work from home, prior to covid19, was the exception but now it is the norm in most organizations. Travelling for business events and meetings has been halted and instead they are delivered through video conferences where…

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‘War helaa-tala hela’

This month I had the privilege of adding an interesting book in Somali, written by a renowned Somali politician and author, to my reading list. To begin with, this book is different from the books I usually read in so many ways but one unique difference, other than the language it’s written in, is that the premise of the book is politics which I am not a big fan of. However, I learned from the…

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Customer experience at Apple

This evening I went to the apple store to purchase an iPhone. Unlike traditional stores where you pick an item from the shelf and get in the cashier line to make a payment, apple has established a different process centred on the ‘customer’. No wonder, Steve jobs – founder of Apple – once said ‘You‘ve got to start with the customer experience and work backwards to the technology.’ As I walked into the store, I…

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